Set Up CareClinic: Install, Create Your Account, and Sign In on Mac and Web

CareClinic › Getting Started › Set Up CareClinic

A few minutes of setup now saves you from rebuilding your health story at every appointment later. By the end of this guide CareClinic will know your main goal, your first care plan will be ready, and your reminders will be on.

Before you start

  • An iPhone, iPad or Android phone
  • An Apple ID, a Google account or an email address to sign in with
  • Your medication bottles nearby, if you want to add them during setup

Install the app

CareClinic is free on the App Store and on Google Play. The same account later works on a Mac and in any web browser.

  1. Open the App Store or Google Play, search for CareClinic and install it.
  2. Open the app and swipe through the short intro, or tap Continue.
  3. Tap Get Started on the last slide.

Get the CareClinic app

Create your account

Your account keeps your history safe if you lose or replace your phone, so choose the sign in you are least likely to forget.

  1. Tap Continue with Apple or Continue with Google to sign up in one tap.
  2. Prefer email? Sign up with your email address and a password of at least 8 characters.
  3. Already have an account? Tap Login. The Welcome back screen offers the same sign in options.

Tip Use the same sign in everywhere. If you chose Apple on your phone, choose Continue with Apple on your Mac and on the web too, and you land in the same account with all of your history.

Tell CareClinic what you want help with

Your answers build your first care plan, so the trackers and reminders that matter to you are waiting the moment you finish.

  1. On What is your main goal? pick the closest fit: Manage my medications, Manage my condition, Reduce my symptoms, Improve my well-being or Other health goal.
  2. On Anything holding you back? tap everything that applies.
  3. On Do you have any conditions? search for yours, or tap None / I'll add later.
  4. Turn on the reminders you want and allow notifications when your phone asks. Without that permission, medication reminders cannot reach you. Missed the question? Turn on notifications shows how on iPhone and Android.
  5. You will see a screen about CareClinic Premium. Close it to keep using the free version, or start Premium if you want it.
  6. Connect Apple Health on iPhone or Health Connect on Android if you would like sleep, steps and readings to arrive on their own. You can also do this later.

Save your first check-in

When you see You're all set, CareClinic opens the Check-in tab. Your first entry is the start of the record your doctor will be glad to see.

Quick wins for today

  • Tap Symptoms and rate how you feel right now.
  • Tap Medications and tick anything you already took.
  • Tap Save Check-in. That is your first day on the Timeline.

Complete your profile

Your age, height and blood type make your reports more useful to a new doctor, and a photo makes you easy to recognize for the people on your Care Team.

  1. Tap More, then the card with your name at the top. Until the key details are in, it says Health Profile Incomplete.
  2. Tap your name to change the display name others see.
  3. Tap your photo, then pick a picture in Choose Avatar and tap the check mark. Uploading your own photo is part of CareClinic Premium.
  4. Under Demographics, tap Add next to Age, Sex Assigned at Birth, Height and Blood Type.
  5. Contact Information, Lifestyle and the other sections are optional. Fill in what you would want a new doctor to know.

Use it on every screen

One account follows you everywhere, so a check-in on your phone is waiting on your computer when you want a bigger screen.

iPhone and iPad

Reminders on your lock screen, widgets and Siri, plus Apple Watch on your wrist.

Android

The same trackers and reminders, with Health Connect for sleep and steps.

Mac

CareClinic for Mac from the Mac App Store, macOS 14 or later, with a full keyboard for notes.

Web

Open CareClinic for Web in any current browser, with nothing to install.

The Mac and Web guide walks through signing in on a computer.

Common questions

Is the CareClinic app free?

Yes. You can download CareClinic and track symptoms, medications, mood and more for free. CareClinic Premium adds extras such as longer history on the Timeline and PDF reports.

Can I skip parts of the setup?

Yes. Most setup screens have a Skip option, and anything you skip can be added later from the Check-in tab or the More tab.

Which devices does CareClinic work on?

iPhone, iPad, Apple Watch, Android, Mac and the web. One account works on all of them.

I forgot my password. How do I get back in?

On the Login screen, tap Reset Password and follow the email. If you signed up with Apple or Google, use Continue with Apple or Continue with Google instead, since those accounts have no CareClinic password.

Do my entries sync between my phone, Mac and the web?

Yes. Everything is saved to your CareClinic account, so a check-in on your phone appears on your Mac and on the web once each device syncs.