March 20, 2019

Pharmacy App for Prescription Refills and Patient Support

Provide comprehensive patient care with services that promote medication adherence, personalized counseling, convenient communication and pharmacy workflow efficiency.

#1 – Increase Revenue from Higher Fill rates. See up to a 10% lift in Revenues.

Our platform works hard to make sure patients stick to their care plans. We have seen adherence improve by as much as 40%. Improved adherence leads to increased refills for your pharmacy.

CareClinic works tirelessly to make sure the user follows their medication adherence plan based on deep machine learning techniques and gamification among other strategies. 

uplift in adherence

#2 - Increase Refills by allowing patients to request refills right from the app!

Allow customers to send a direct message to the pharmacist and have the pharmacist follow up when the patients script are running low.

Increase your orders by allowing users to follow up with pharmacists directly from the app, or provide a phone number that can be called directly from the app.

#3 - Increase Refills through proactive interventions

Automatically send your patients push notifications at pre-order or post-purchase. But also send notifications regarding OTC deals, birthday sale reminders, and refill reminders for drugs.

  • Threshold Alerts for Pain, or Low Adherence
  • Send Notifications for Birthdays, Deals & News
otc supplement uplift

#4 - Increase order size by letting patients send requests for OTC product

  • Your patients are already taking supplements. When a patient requests a refill, they now have the option of including their current vitamins, minerals and other supplements automatically.
  • We also inform patients of depletions, synergies and interactions.

#5 - Reduce Churn & Retain Patients through the Patient Engagement Dashboard

Get insights on your patients so can see how they are doing through the Patient Engagement Dashboard. Reach out to at-risk patients and monitor the adherence of all your patients in one place. 

  • Offer MedsCheck for additional revenue
  • Win back patients that have transferred to a competing pharmacies.
pharmacy, patient communication

#6 - Communication and Collaboration

  • Your pharmacists want to take care of people. Enable them to message patients directly.
  • Patients receive an email alerting them of new communication and an alert on the platform.
  • All communication is secure and logged.
  • Use it to ask your patient’s questions, send manual reminders if needed, or to let them know their orders are ready to be picked up or shipped.

#7 - Acquire New Patients

Once your patients understand the value you provide above and beyond filling prescriptions, they will become loyal to your pharmacy. So, how do you get new customers who are use to chains and big boxes? Use our network of patients.

  • CareClinic has thousands of users already using the app
  • Many pharmacies do not offer any patient engagement solutions or provide digital services
  • By signing up as a pharmacy, your business will gain massive exposure from existing users on our platform in the My Pharmacy listings
  • Patients will find that your pharmacy accepts digital prescriptions and patients will find it quick and easy to send you their prescriptions
  • Patients are able to send Transfer requests to your pharmacy
  • Patients can also send in new prescriptions with valid insurance and ID so your pharmacist can follow up on their needs
Accept Fill Requests Online

50% of medication is not taken properly. (WHO '03)
30% Forget or medication is not nearby.
12% Run out of Meds.

20% of scripts are never refilled.
2% Worried about costs.

Onboarding Patients

There are multiple ways to bring your patients on to CareClinic. From Data Imports, QR Codes, Directory Listings, and even website buttons & links.

Our apps are available on the Apple App Store, Google Play Store, and on the Web. Upon launch the user may select your pharmacy.

Workflow Optimization

We may be able integrate into your Pharmacy Management System. We can also be run alongside your existing PMS with no need to integrate.

Prescription Refills can also be sent via eFax, Auto-Print, and secure emails.

Improve patient care and your bottom line

Patients love using CareClinic to manage their treatment along with their families. CareClinic can handle treatments no matter how complex across virtually all therapeutic areas, from acute to chronic. We leverage multiple ways to improve adherence utilizing behavioral economics, care teams, reminders for even the most complex treatments.

Join the many other pharmacies that have already started asking their patients to use CareClinic. Our app available on all major platforms such as: iOS, Android, the Web and macOS.  We also offer localization so customers can use our app in their language.

One additional refill or pharmacy transfer per month generates more revenue than the cost of CareClinic. Click Get Started below to begin.


→ $49.99/month base fee for the first pharmacy
→ Nominal fee for additional pharmacies
→ No monthly caps on requests
→ No setup fees when using secure email
→ No limits on total patients
→ Priority Support (1 business day response time)
→ No Contracts to keep you locked in
→ Pharmacy marketing dashboard included
→ Simple Self Signup available to get started

Feel free to contact us if you have questions about getting started by clicking here. If you would like to learn about our other business solutions, click here